This Privacy Policy explains how RBJ Residential Services Limited ("we", "us") collects and uses personal information submitted through this website.
What we collect
When you use our forms (complaint, referral enquiry, general contact, or job enquiry) we collect the information you give us: your name and contact details, the content of your enquiry or complaint, and any information you choose to share about a young person in the context of a referral.
Why we collect it
We use this information only to respond to your enquiry or complaint, to assess referrals, and to keep records required by our service.
How long we keep it
We keep submissions only as long as needed for the purpose, and in line with our records retention policy and applicable law.
Your rights
You have rights under UK data protection law including the right to access, correct, or delete information we hold about you, and to complain to the Information Commissioner's Office.
Contact
To exercise your rights or ask a question about your data, contact us at [EMAIL].
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